What is CardVeil?
CardVeil is a deal discovery tool for trading cards and collectibles. It continuously scans newly listed marketplace items and organizes them into a fast-moving feed based on the tracks you create.
Frequently Asked Questions
Browse tracks, listing signals, plans, billing, and account support without digging through one long list.
Topic 01
Tracks, scanning, marketplaces, and the core dashboard.
CardVeil is a deal discovery tool for trading cards and collectibles. It continuously scans newly listed marketplace items and organizes them into a fast-moving feed based on the tracks you create.
A track is a keyword or search phrase for something you want to find. Create tracks for the cards, characters, sets, graded cards, lots, or other collectibles you hunt for, and CardVeil will surface matching new listings.
CardVeil scans eBay approximately every 90 seconds. Marketplace timing and API availability can vary, so an individual listing may take slightly longer to appear.
CardVeil is built around a fresh opportunity window. Strong listings can sell within minutes, so your tracks prioritize items posted during the last 10 minutes while they are most likely to be actionable. A listing still available after that window may remain worth reviewing on eBay, but it is less useful in CardVeil's fast-moving opportunity feed.
Gold Tracks are Pro-only super tracks curated by CardVeil. Each Gold Track combines multiple related search phrases into one live feed. For example, an Eevee Evolutions Gold Track can surface listings for Eevee, Umbreon, Sylveon, Flareon, and the other evolutions together.
A Gold Track uses one track slot, even though it searches for multiple names or phrases. Gold Tracks can be added alongside your own custom tracks.
CardVeil currently scans eBay listings. Additional marketplaces may be added as CardVeil grows.
CardVeil currently runs dedicated live searches for Pokemon, One Piece, Magic: The Gathering, and Yu-Gi-Oh! Choose the game when creating a track so its filters are applied to the correct marketplace feed.
Yes. The CardVeil dashboard is designed for desktop and mobile browsers, so you can quickly pass on a listing or open it on eBay from your phone.
Topic 02
How listings, scores, purchases, and availability work.
No. CardVeil helps you find and evaluate listings faster, but prices, condition, authenticity, seller details, and market demand can change. Always review the complete eBay listing before purchasing.
CardVeil does not sell or process purchases. When you choose Open eBay, you are taken to the original listing where eBay handles the transaction.
Fresh listings can sell, end, or be removed quickly. CardVeil may still briefly show an item after its marketplace status changes.
Treat them as research signals, not guarantees. They are designed to help prioritize listings worth reviewing, while the final buying decision remains yours.
Topic 03
Starter, Pro, subscriptions, cancellations, and payments.
Yes. The free plan includes up to 3 tracks. CardVeil Pro is $4.99 per month and includes up to 20 tracks.
Open your Account page and choose Upgrade to Pro. Stripe securely handles checkout and payment information.
Yes. Open your Account page, choose Manage Subscription, and cancel through the secure Stripe billing portal. You will keep Pro access until the end of the current paid billing period.
No. Payments and billing details are securely handled by Stripe. CardVeil does not store your full payment card information.
Topic 04
Profile controls, security, deletion, and contacting us.
You can update your account details and password from the Account page while logged in.
Open the Account page and use Delete Account. Active Pro subscriptions must be canceled before an account can be deleted.
Yes. CardVeil sends important transactional emails for account creation, subscription changes, failed payments, password changes, email changes, and account deletion.
Email support@cardveil.com for account help, billing questions, bug reports, or general support.
Send us a message and we will help you sort it out.